How We Are Different

Here are a few of the many ways we stand out above the competition.

  • We get to know you and your business and we customize an insurance program just for you!
  • Proven Record – 13 Years in Business
  • Superior Customer Service – Experienced, Knowledgable, Friendly Team
  • Certificates of Insurance within minutes of request
  • We answer our Phones – No Voicemail – No Buttons to Push
  • Available 24 Hours a Day – 7 Days a Week
  • We Shop and we NEGOTIATE for You
  • We offer Options – You decide what you want to buy
  • We pay CAREFUL Attention to Exclusions on the Policies and go over them with you in detail
  • We Compare Different Workers’ Compensation Dividend Plans for You
  • We Understand Special Insurance Certificate Requirements – such as Additional Insured and Waiver of Subrogation, etc.

We do it right, or we don’t do it at all.

Zelen Risk Solutions is an Independent Insurance Agency representing many different insurance companies. We have Excellent Relationships and Reputation with all of the Insurance Companies and Brokers that we represent.

We will Negotiate for you and get you the best price we can offer, we don’t just accept what the underwriters offer.

Zelen Risk Solutions will also review the Coverage and Exclusions on your current policies for FREE. We also do Risk Management Consulting about how to reduce your risks OTHER than buying insurance.

Our company is available 24 hours a day 7 days a week for claims or other situations needing our advice. There is no Voicemail at all Monday – Friday 8am – 5pm – You will speak to a live person that can help you. For your convenience we will call you before your policy cancels if you overlook the payment.

We offer Free check of Motor Vehicle Records when you hire new employees that may drive your vehicles and Free Safety Programs to save you money.

  • General Liability/Products Liability/Liquor Liability
  • Environmental/Pollution Liability
  • Commercial Property/Flood
  • Inland Marine/Contractors Equipment/Builders Risk
  • Workers’ Compensation or Employee Leasing
  • Professional Liability
  • Umbrella/Excess Liability
  • Directors & Officers Liability
  • Commercial Automobile/Truckers
  • Bonds
  • Homeowners/Flood
  • Personal Auto
  • Boat, Motorcycle, RV

Vicky worked at various insurance agencies for 18 years (including six years at the world’s largest insurance broker at the time, Marsh) – prior to starting ZelenRisk Solutions, Inc. in 2003. She has the following designations:

  • Accredited Advisor in Insurance (AAI)
  • Associate in Risk Management (ARM)
  • Certified Insurance Counselor (CIC)
  • Commercial Risk Manager (CRM)

The insurance team at Zelen Risk Solutions is licensed and experienced. Holly Howe has been with Zelen Risk Solutions since 2003. Low turnover means that when you call, we know who you are. We are professional, easy to reach, educated and we review your policies carefully for exclusions and SHOP for you if premiums go up or the market changes. We’ve grown primarily by REFERRALS from our clients and strategic partners. Over 90% of our clients renew year after year with our agency.

Active and Recognized in Jacksonville, FL Business Community Members of the following organizations:

  • Jacksonville Chamber of Commerce
  • Northeast Florida Builders Association (nefba)
  • Women Business Owners of North Florida (WBO)
  • The Rotary Club of West Jacksonville
  • Small Business Resource Network (SBRN)
  • Honoree for 2016 Mayors Commission on the Status of Women
  • Top 50 Business Influence per Advantage Business Magazine 2011 and 2014

Advanced Insulation of Central Florida, Inc. (Client 12 years)
Greg Russell – cell 904-669-9004

Jeff Dyson Construction (Client 11 years – now retired)
Jeff Dyson – cell 904-759-0578

Industrial Mechanical Services, Inc. (Client 12 years)
Ronnie Coleman – cell 904-338-7455

  • Travelers
  • Zurich/US Assure/Foremost
  • Progressive
  • Mid-Continent Casualty
  • Amtrust
  • Hartford
  • National General
  • Excess & Surplus Lines: Lloyds of London, Colony, Seneca, etc.
  • and Many More – Carefully Screened & Financially Stable Companies

contact us today for more information

We would love the opportunity to connect with you and answer any questions you may have.